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Find answers to frequently asked questions
Askflow is a product recommendation and quiz app for Shopify, designed to increase sales for Shopify store owners. After carefully examining the store owner's product catalog and store, Askflow Al generates product recommendation quizzes.
This makes the shopping experience smooth and enjoyable, increasing customer loyalty and conversion rates. With Askflow, store owners can create engaging product quizzes. Request a free trial of Askflow!
Askflow is a powerful Shopify app that can help you increase sales and customer loyalty. With Askflow, you can create interactive quizzes that help your customers find the ideal products for their needs. This personalized approach to shopping leads to increased conversions and repeat visits.
Benefits:
Getting started with Askflow is easy. Here's how:
Askflow's Shopify Product Quiz App enhances the shopping experience, increases conversions, and boosts average order value (AOV) by providing customized product suggestions. It helps shoppers discover items that match their interests, extends shopping sessions, and builds customer loyalty.
With Askflow's product quiz builder, you can create personalized quizzes that match your products and audience preferences. When customers visit your Shopify store, they engage with the quiz and, after answering a series of questions, receive personalized product recommendations that increase customer engagement, satisfaction, conversions, and purchase success rates.
Askflow AI provides 4 various plans for each store size. To learn more about each of it and choose the right plan for your business, view our pricing page:
If you exceed your plan's quiz engagement limit, Askflow will seamlessly bill you for 100 extra engagements to ensure that your customers can continue to enjoy our services without interruption.
Pricing for extra engagements depends on the plan you are subscribed to:
Please note that automated billing may fail due to app spending limits. Learn more
Automated billing may fail due to app spending limits. You can learn more about app spending limits on the dedicated Shopify Help Center page here.
Quiz engagements refer to the number of guiz interactions or responses that you can collect on your account per month, across all published quizzes. Each pricing plan has its own limit of the engagements.
To ensure you stay within your plan's engagement limit, it's essential to monitor quiz activity regularly. You can track engagement metrics through the Askflow Al dashboard and adjust your quiz strategy or upgrade your plan if needed to accommodate increased engagement.
Askflow's paid plans are billed monthly through Shopify, starting at the time of purchase or plan upgrade. Your subscription will automatically renew on a monthly basis and will be billed to the payment method you provide.
If you upgrade or change plans mid-cycle, Shopify will prorate charges based on remaining days and charge you for the remaining days at the new plan rate. Email notifications from Shopify will keep you informed of upcoming charges and successful payments for your Askflow subscription.
If you have any billing-related inquiries or need assistance, you can always reach out to our customer support team at support@askflow.ai.
If you're an Askflow user with a Shopify subscription and you're not happy with it, you may be able to get a refund. Shopify's refund policy covers app subscriptions in general, and allows for returns in certain situations.
Sure, to update your Askflow AI account email, send a request to our support team at support@askflow.ai.
Include the current email address associated with your account and the new email address you would like to use. Please send your request from the email associated with your Askflow account for identity verification and account security. For any other account questions, please contact our support team. We're here to help!
Get help with your account easily! Choose from two options:
We're here for you! Our dedicated team is committed to providing efficient support for all your account needs. Your satisfaction is our priority, so reach out anytime for a seamless experience with Askflow.
When signing up for Askflow, please provide:
Ensure accuracy for a smooth onboarding. Your privacy is valued, and your data is handled securely as per our privacy policy:
There are two easy ways to delete or deactivate your Askflow account:
Note: Deleting your Askflow account will permanently delete all associated data and settings. Back up any necessary data before proceeding, as this action is irreversible.
If you have any questions or concerns, please contact our support team for a seamless experience.
Askflow's Product Recommendation Quiz app enhances your Shopify store's shopping experience and increases conversions with key features including:
With these key features, Askflow's Product Recommendation Quiz app empowers you to deliver personalized shopping experiences, boost customer engagement, and drive sales on your Shopify store.
Yes, you can seamlessly integrate Askflow into your Shopify store without affecting its design and layout. Askflow gives you the flexibility to choose from their pre-designed themes or create your own design from scratch to match your brand's style and theme.
Askflow's quizzes are also fully responsive, adapting seamlessly to desktops, tablets, and smartphones for a consistent user experience across devices.
The integration process involves seamlessly embedding the quiz into your store's pages. This typically requires a few simple steps to place the quiz on the desired product category pages or other relevant locations within your store.
No, Askflow does not restrict these essential elements of your quizzes. This freedom allows detailed quizzes to capture preferences and provide precise product recommendations.
With unlimited questions and recommendations, Askflow enhances the shopping experience and encourages exploration and informed decisions. This feature sets Askflow apart, enabling customized quizzes to drive engagement and conversions on Shopify.
Yes, you can create multiple quizzes for different product categories to target different customer segments and marketing campaigns.
Tailor the shopping experience to individual preferences and needs by providing personalized recommendations based on customer interests and answers.
By tailoring quiz content to the interests of specific customer groups, you can increase engagement, boost conversions, and ultimately drive more sales for your Shopify store.
Yes, Askflow allows you to track and analyze user interactions with product quizzes, providing valuable insights into customer behavior. Its analytics provide detailed data about quiz engagement, enabling data-driven marketing decisions and improving customer experiences.
Leveraging Askflow's capabilities refines marketing, product offerings, and enhances quiz experiences to meet customer preferences. These insights improve customer engagement, increase conversions, and drive growth for your Shopify store.
Absolutely! Our team at Askflow is here to fully support you as you integrate our app into your Shopify store.
Email us at support@askflow.ai with the details of your issue or contact us through the Intercom widget in the bottom right corner of the screen.
Our team will respond quickly and provide you with the necessary assistance or further instructions to resolve the issue.
Of course! Our support team can help you customize the quiz to meet your store's unique needs and ensure it matches your brand identity. We can also help you integrate the quiz with other apps or plugins in your Shopify store.
Contact our support at support@askflow.ai or via the Intercom. Let's improve your customers' shopping experience together!
Email us at support@askflow.ai with the details of your issue or contact us through the Intercom widget in the bottom right corner of the screen.
Our team will respond quickly and provide you with the necessary assistance or further instructions to resolve the issue.
To ensure a seamless experience with Askflow's product recommendation quiz app on your Shopify store, consider the following:
Contact our support team for assistance at support@askflow.ai or via the Intercom. Let's improve your customers' shopping experience together!
Yes, you can check out our YouTube channel where you'll find a number of video tutorials and guides to help you understand and effectively use the app's features.
You can also visit our Help Center. If you experience problems beyond these resources, please contact our support team at support@askflow.ai or via the Intercom.
